Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

You will automatically receive tracking once you place your order. This will be sent via email or text once your order has been shipped out.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition you received it — unopened, unused, and in its original packaging.
• Proof of purchase is required.
  
  Opened or used items cannot be returned due to hygiene reasons.

To start a return, please contact us at hello@drdiamond.com.au.

When your return is accepted, we’ll send you instructions on how and where to send your package

Dr. Diamond was created to clean your rings everyday, however, we understand life gets busy so at least once per week is ideal to avoid build up.

1. Remove silver cap
2. Twist silver base until liquid shows on brush
3. Brush diamond and inside setting.
4. Rinse
5. Instant Radiance

Dr Diamond is gentle yet effective, formulated for use on a wide range of metals and stones.

Stones:
Diamond (Natural & Lab)
Ruby
Sapphire
Topaz
Emerald
Aquamarine
Morganite
Tourmaline
Garnet
Amethyst
Smoky Quartz
Rose Quartz
Clear Quartz
Zircon
Peridot
Jadeite
Tanzanite
Moonstone
Turquoise

Metals:
Gold
White Gold
Rose Gold
Silver
Platinum

Please note: Not recommended for use on pearls or opals.

Our pen is designed for daily use lasting for over 150+ applications.

Please see our form to become a Dr. Diamond stockist here.